Artificial intelligence for SAP

Advanced AI features billed in AI Units.

• AI services for more complex use cases
• Billed per-user-per-month or on a consumption basis (e.g., per document)
• Premium packages updated as new features are released
• Central visibility of AI Units usage in SAP for Me
• Examples: Joule Premium, document grounding, agents using generative models

Building and developing your own AI use cases on SAP BTP, grounded in SAP business context.

• Tools for developing, deploying and monitoring AI models
• Grounding AI in data and processes via the SAP Knowledge Graph and domain models
• Integration with LLM providers through Generative AI Hub
• Services and infrastructure for building solutions tailored to your company
• The same technology foundation on which SAP builds its own agents
• Unlocking services through BTPEA credits

Building autonomous AI agents in Joule Studio 2.0, embedded in the context of SAP processes.

• More than 40 ready-made SAP agents across finance, HR, procurement and supply chain
• A low-code environment for building your own agents without a data science team
• Agents perform multi-step tasks with minimal human intervention
• Agent-to-agent collaboration, including with systems outside SAP (agent-to-agent protocol)
• The foundation for SAP's "Autonomous Enterprise" vision

Governance and oversight of AI agents across the organization via SAP AI Agent Hub.

• A central registry of all agents, LLM models and MCP servers in the company
• Monitoring agent performance: effectiveness, correctness of calls, root-cause analysis of errors
• Access control, audit trail and regulatory compliance (including the AI Act)
• Covers both SAP agents and those from outside the SAP ecosystem
• Included in SAP Business AI Platform at no extra cost