EDI connection support
Piotr Zalewski
SAP Order to Cash (SD) Consultant
About the service
EDI connection support
We maintain and develop EDI connections between SAP systems and partner solutions - from go-live through monitoring, error handling, testing and message standardization.
Benefits
Service benefits
Stable SAP data exchange with partners
Faster response to errors and less downtime
Smoother onboarding of new B2B partners
Greater predictability through testing
How we work in EDI
Continuity and quality of EDI data exchange: monitoring, errors, changes.
Service scope
Maintenance and development of EDI connections between SAP and external systems.
- Handling the full cycle: go-live, operation, changes and improvements.
- Electronic exchange of business documents between trading partners.
- Data in formats agreed with the partner, in line with exchange standards.
- Eliminating manual re-entry of data wherever possible in the EDI process.
Monitoring and errors
Monitoring message flow and quickly detecting deviations.
- Responding to errors and restoring the continuity of data exchange.
- Root-cause analysis of issues and recommendations for corrective action.
- Incident handling under an agreed cooperation model with your team.
- Reporting on connection status and visibility of key events.
Partners and changes
Support for changes to formats, data scope or exchange rules.
- Coordinating technical arrangements with the partner and teams on your side.
- Safely rolling out changes with controlled impact on business processes.
- Reducing downtime resulting from changes on the partner's side.
- Stable communication despite differences between systems on both sides.
Partner onboarding
Preparing and launching a new EDI connection from A to Z.
- Gathering requirements from the partner and translating them into consistent arrangements.
- Configuring and verifying document exchange in test environments.
- Preparing test scenarios and the go-live schedule.
- Supporting production go-live and stabilization afterward.
Testing and quality
Testing communication and validating the correctness of transmitted data.
- Checking data consistency in business documents on both sides.
- Regression testing after changes to maintain integration stability.
- Detecting format discrepancies and quickly correcting arrangements.
- Agreed acceptance criteria before go-live or a change.
EDI service path
We work in an organized model that combines EDI go-live and maintenance: from arrangements with the partner, through testing and production go-live, to ongoing monitoring, error handling and the development of connections.
Defining the scope
We organize the goals, connection scope and collaboration rules.
Agreements with the partner
We clarify the data, formats and exchange rules.
Integration preparation
We configure the connection and organize operational readiness.
Testing and validation
We check communication and data accuracy in the exchange.
Go-live and maintenance
We support go-live, monitor operations, respond to errors and manage changes.
By the numbers
Syntavio in numbers
We are an experienced company that has delivered numerous projects across a wide range of industries.
~60
experts across various fields
50
certifications confirming our competencies
15
years of experience
300
completed projects
Contact
Get in touch with us
How does contacting us work?
Fill out the form and send it.
Our specialist will contact you to briefly discuss your company's needs and the context of your organization's operations.
During the meeting, we will present our approach to business process consulting and the scope of a possible process audit.
We will then prepare a tailored proposal of actions and begin a partnership-based collaboration.
Please note that we will only contact selected candidates.
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