Integrations with external systems
Krzysztof Przerwa
SAP Order to Cash Expert Consultant
About the service
External integrations
We design and implement integrations between SAP systems and non-SAP solutions: from data flow analysis, through interface implementation, to testing and pre-implementation support.
Benefits
Service benefits
Consistent SAP data exchange with other systems
Integration for cloud, on-premise and hybrid environments
Interfaces with versioning and error handling
Secure communication and access control
Integration areas
From requirements analysis to go-live and stabilization of the integration.
Integration scope
- Identifying processes and touchpoints between SAP and external systems
- Determining input and output data and data owners
- Defining exchange scenarios: one-way and two-way
- Establishing data exchange frequency and maintenance windows
- Agreeing on validation rules and data quality on the interface side
- Establishing roles, responsibilities and the change-approval path
Design and architecture
- Selecting the integration model: on-premise, cloud-to-cloud or hybrid
- Designing integration flows and dependencies between components
- Determining the approach: synchronous and asynchronous integrations
- Designing exception handling and control points within the process
- Preparing data mappings and message transformations
- Establishing change and compatibility rules on both sides of the integration
Interfaces and APIs
- Defining interface contracts: data scope and message formats
- Establishing standards for responses, error codes and diagnostic messages
- An API-first approach where loose coupling between systems is required
- Integrations based on web services (e.g., REST/OData), where justified
- Configuration of connections and access (e.g., HTTP or RFC), depending on the scenario
- Establishing versioning and interface deprecation rules
Security
- Selecting authentication and authorization mechanisms for interfaces
- Limiting access according to the principle of least privilege
- Securing communication channels and managing access credentials
- Controlling the exposure of services and resources on the external systems side
- Establishing rules for credential rotation and key and certificate management
- Security testing under error, overload and failure scenarios
Maintenance and development
- Establishing metrics: availability, latency, errors and data exchange volumes
- Configuring monitoring and alerts for connections and message processing
- Incident analysis procedures and recovery of processing after errors
- Regression testing plan for changes on the SAP and external systems side
- Technical documentation and knowledge transfer to maintenance teams
- Iterative development of the integration alongside changes to processes and data
How we operate
We deliver integrations in organized stages: we analyze processes and data, design interfaces, implement connections, test and launch the solution, and then support stabilization and development in subsequent iterations.
Analysis
Analysis of processes and data and determination of integration scope
Design
Design of the integration architecture and interface contracts
Implementation
Implementation of the integration and configuration of connections with external systems
Testing
Technical and process testing, including error and recovery scenarios
Go-live
Go-live along with pre-implementation support and knowledge transfer
Development
Stabilization and development: monitoring, changes and iterative improvements
By the numbers
Syntavio in numbers
We are an experienced company that has delivered numerous projects across a wide range of industries.
~60
experts across various fields
50
certifications confirming our competencies
15
years of experience
300
completed projects
Contact
Get in touch with us
How does contacting us work?
Fill out the form and send it.
Our specialist will contact you to briefly discuss your company's needs and the context of your organization's operations.
During the meeting, we will present our approach to business process consulting and the scope of a possible process audit.
We will then prepare a tailored proposal of actions and begin a partnership-based collaboration.
Please note that we will only contact selected candidates.
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